Terms of service

OVERVIEW

Welcome to Crexzia! The terms “we”, “us”, and “our” refer to Crexzia, a company operating under Canadian law. Crexzia operates this digital platform, including all related digital content, features, tools, and services, to provide you, the customer, with a curated experience for accessing digital materials (the “Services”). Crexzia is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein (these “Terms”), govern your rights and responsibilities when using the Services. They are drafted in accordance with Canadian law, including the Canada Consumer Product Safety Act and applicable provincial consumer protection laws (e.g., Ontario’s Consumer Protection Act).

Please read these Terms carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy [PRIVACY POLICY]. If you do not agree to these Terms or the Privacy Policy, you must not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least 19 in British Columbia or Quebec, or 19 elsewhere in Canada if required by provincial law, or that you have parental consent to use the Services if you are a minor. You also consent to allow any minor dependents under your supervision to use the Services on devices you own, purchase, or manage, in accordance with Canadian law.

To use the Services, including browsing our platform or purchasing digital materials, you may need to provide information such as your email address, billing details, and payment information. You represent and warrant that all information provided is accurate, current, and complete, and that you have the legal right to provide this information.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not transfer, sell, assign, or license your account to any other person. Notify us immediately at crexzia358@outlook.com if you suspect unauthorized use of your account.

SECTION 2 – OUR DIGITAL MATERIALS

We strive to accurately describe our digital materials, such as downloadable files, software, or streaming content. However, the appearance or performance of digital materials may vary depending on your device, screen, or browser settings.

We do not guarantee that the quality, format, or functionality of digital materials will meet your expectations or match previews exactly. Descriptions of digital materials may change without notice at our discretion. We reserve the right to discontinue any digital material or limit its availability to any person, geographic region, or jurisdiction, in compliance with Canadian consumer law.

SECTION 3 – ORDERS (FOR DIGITAL MATERIALS)

When you place an order, you make an offer to purchase, which Crexzia may accept or decline at its discretion. An order is accepted only after we confirm it and process your payment, in accordance with Canadian consumer protection laws.

Please review your order carefully before submission. Due to the nature of digital materials, cancellations after access or download links are provided are generally not possible, except as provided by our Refund Policy [REFUND POLICY] or applicable Canadian law (e.g., cooling-off periods in certain provinces).

If we do not accept, modify, or cancel an order, we will attempt to notify you via the email address or phone number provided at checkout. Purchases are subject to our Refund Policy [REFUND POLICY], which may specify that sales are final once access or downloads are provided, except where required by law.

You represent that your purchases are for personal or household use and not for resale, redistribution, or commercial exploitation, in compliance with Canadian law.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions for digital materials may change without notice, as permitted by Canadian law. The price charged will be the price in effect at the time of order placement, as stated in your order confirmation email.

Prices on our platform may differ from those offered elsewhere. Promotions may be subject to separate terms, which prevail over these Terms in case of conflict. You agree to provide accurate and complete purchase and account information and to update it promptly to enable us to process transactions and contact you.

You warrant that: (i) your payment information is accurate, (ii) you are authorized to use it, and (iii) you will pay all charges incurred at the listed prices, in accordance with Canadian consumer protection laws.

SECTION 5 – DIGITAL DELIVERY AND ACCESS (FOR DIGITAL MATERIALS)

Digital materials are delivered electronically via email or your account after order processing. Delivery times may vary due to system performance or third-party services.

As digital materials cannot be physically returned, purchases are considered final once access or downloads are provided, unless otherwise required by Canadian law or our Refund Policy [REFUND POLICY]. Your use of digital materials does not transfer any intellectual property rights to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services and digital materials, including text, graphics, content, and designs, are owned by Crexzia, its affiliates, or licensors and are protected by Canadian intellectual property laws, including the Copyright Act and Trademarks Act.

These Terms grant you a limited, non-exclusive, non-transferable license to use digital materials for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display, perform, or transmit any materials without our prior written consent.

No intellectual property rights, including patents, trademarks, or copyrights, are transferred to you. Unauthorized use may violate Canadian intellectual property laws. Crexzia and its affiliates’ trademarks, including names, logos, and slogans, may not be used without prior written consent. Shopify trademarks belong to Shopify, and other marks belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools, which are offered “as is” and “as available” without warranties or endorsements. Your use of such tools is at your own risk, and you should review the terms provided by the third-party providers. New features or tools introduced in the future will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may include links or embedded content from third-party websites. We are not responsible for their content, accuracy, or practices and do not warrant or assume liability for third-party materials or websites. You should review third-party policies before engaging in transactions. Complaints about third-party content should be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Crexzia is powered by Shopify, which enables our Services. All transactions are between you and Crexzia, and Shopify is not responsible for any aspect of these transactions, including damages or losses from purchased digital materials. You release Shopify and its affiliates from claims arising from your use of the Services, as permitted by Canadian law.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is governed by our Privacy Policy [PRIVACY POLICY] and, where applicable, Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read and understood these policies. Data may be processed or stored outside Canada to enable the Services, in compliance with PIPEDA.

SECTION 11 – USER COMMENTS AND FEEDBACK

If you submit suggestions, feedback, or other comments (“Comments”), you grant Crexzia a non-exclusive, worldwide, royalty-free license to use, edit, publish, or distribute them in any medium. We are not obligated to maintain Comments in confidence, pay compensation, or respond to them.

Your Comments must not violate third-party rights, including copyright, trademark, or privacy rights, or contain unlawful or harmful content. You are responsible for the accuracy and legality of your Comments.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Information on our platform may occasionally contain errors or inaccuracies regarding descriptions, pricing, or availability. We reserve the right to correct such errors or update information without notice, as permitted by Canadian law.

SECTION 13 – PROHIBITED USES

You may not use the Services or their content for: (a) unlawful purposes; (b) soliciting others to perform unlawful acts; (c) violating Canadian laws; (d) infringing intellectual property rights; (e) harassing, abusing, or discriminating; (f) submitting false or misleading information; (g) uploading viruses or malicious code; (h) collecting others’ personal information; (i) spamming or scraping; (j) obscene or immoral purposes; or (k) interfering with security features.

We may terminate your access for prohibited use, in accordance with Canadian law.

SECTION 14 – TERMINATION

We may suspend or terminate your access to the Services without notice if you violate these Terms. You remain liable for charges incurred prior to termination. Sections on intellectual property, limitation of liability, indemnification, and governing law survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and digital materials are provided “as is” and “as available,” without warranties, express or implied, except as required by Canadian law (e.g., implied warranties under provincial consumer protection laws). We do not guarantee uninterrupted, secure, or error-free Services or accurate results. Your use is at your sole risk.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by Canadian law, Crexzia, its affiliates, and Shopify shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or data, arising from your use of the Services or digital materials. Liability is limited to the maximum extent permitted by law.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Crexzia, its affiliates, and service providers from claims, including reasonable attorneys’ fees, due to your breach of these Terms or violation of Canadian law or third-party rights.

SECTION 18 – SEVERABILITY

If any provision of these Terms is unlawful or unenforceable under Canadian law, it shall be enforced to the fullest extent permitted, and the unenforceable portion shall be severed without affecting the remaining provisions.

SECTION 19 – WAIVER AND ENTIRE AGREEMENT

Failure to enforce any provision does not constitute a waiver. These Terms, together with referenced policies, constitute the entire agreement between you and Crexzia, superseding prior agreements.

SECTION 20 – ASSIGNMENT

You may not assign or transfer these Terms without our prior written consent. Crexzia may assign or transfer these Terms without notice, in compliance with Canadian law.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of Ontario, Canada. Any disputes shall be subject to the exclusive jurisdiction of the courts of Toronto, Ontario, except where Canadian consumer law grants you the right to bring proceedings in your province of residence.

SECTION 22 – HEADINGS

Headings are for convenience and do not affect the interpretation of these Terms.

SECTION 23 – CHANGES TO TERMS OF SERVICE

The current version of these Terms is available on our platform. We may update or replace these Terms by posting changes online, with notice as required by Canadian law. Continued use of the Services constitutes acceptance of the updated Terms.

SECTION 24 – CONTACT INFORMATION

For questions about these Terms, contact us at crexzia358@outlook.com